Important News

Carnival suspends operations until June 26, 2020.

Just received an important update regarding Carnival Cruise Lines:

As the COVID-19 situation continues to evolve, we regret to inform our guests that Carnival Cruise Line is having to cancel the following sailings:

All ships sailings through and including June 26, 2020

All San Francisco sailings through 2020

All Carnival Sunrise sailings through and including October 19, 2020

All Carnival Legend sailings through and including October 30, 2020

All Carnival Radiance sailings through and including November 1, 2020

We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans. Below are two options for guests whose cruise has been canceled to consider, including a bonus value offer. We look forward to welcoming you on board, when the time is right for you.

You can view the update directly on Carnival’s website here… https://www.carnival.com/health-and-sailing-updates

Important News

CLIA Announces Voluntary Suspension in U.S. Cruise Operations

https://cruising.org/news-and-research/press-room/2020/march/clia-covid-19-toolkit

Washington, DC (13 March 2020)—CLIA ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from and to U.S. ports of call for 30 days as public health officials and the U.S. Government continue to address COVID-19.

“CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis,” said Kelly Craighead, President and CEO, CLIA. “This is an unprecedented situation. Our industry has taken responsibility for protecting public health for more than 50 years, working under the guidance of the U.S. Centers for Disease Control and Prevention, and prides itself on its ability to deliver exceptional vacation experiences for guests, as well as meaningful employment opportunities for crew. This has been a challenging time, but we hope that this decision will enable us to focus on the future and a return to normal as soon as possible.”

The temporary suspension will take effect at 12:00AM EDT on 14 March 2020. CLIA ocean-going cruise lines are focused on the safe and smooth return of those currently at sea onboard ships that will be affected by this decision.

“We do not take this decision lightly, and we want the traveling public to know in no uncertain terms the commitment of this industry to putting people first,” said Adam Goldstein, CLIA Global Chairman. “During this time, we will continue to work with the CDC and others to prepare for resumption of sailings when it is appropriate. We know the travel industry is a huge economic engine for the United States and when our ships once again sail, our industry will be a significant contributor to fueling the economic recovery.”

The cruise industry is a vital artery for the U.S. economy, supporting over 421,000 American jobs, with every 30 cruisers supporting one U.S. job, and annually contributes nearly $53 billion to the U.S. economy. Cruise activity supports travel agencies, airlines, hotels and a broad supply chain of industries that stretches across the United States.

Guests who are booked on cruise itineraries which will be impacted by this decision are encouraged to contact their travel advisors or reach out to their cruise lines directly. For additional information, please contact press@cruising.org.

Important News

URGENT information regarding your Carnival Vista cruise 7/6/2019, 7/13/2019, and 7/20/2019

Carnival

CANCELLATION NOTICE

CARNIVAL VISTA

7/06/2019, 7/13/2019, 7/20/2019

Dear Carnival Vista Guest,

Carnival Vista has been experiencing an issue affecting its maximum cruising speed. Unfortunately, we will be unable to operate the above voyages, as it is necessary to remove the ship from service to complete the required repairs.

We sincerely apologize for the unanticipated disruption to your vacation plans. We are deeply disappointed that we will not be able to deliver the cruise we had planned for you.

We will automatically process a full refund of your cruise fare, including pre-purchased Carnival shore excursions and any FunShop purchases. Please be advised that it could take up to three weeks to process through your bank.

We will reimburse you up to US$200.00, per person, for any independent air expenses and/or change fees. Please submit supporting documentation via email to airreimbursements@carnival.com.

Since we’d love nothing more than to welcome you back, we will be extending a 100% future cruise credit.* The credit must be used to rebook a sailing taking place before December 20, 2020.

Once again, we are very sorry for the disappointment this has caused and thank you for your understanding. We look forward to welcoming you on a Carnival cruise in the near future.

*The future cruise credit (FCC) is based on the cruise fare paid for this voyage (excluding taxes, fees and port expenses), is non-transferable, cannot be used as a deposit or applied to a chartered sailing, has no cash value and must be redeemed on a Carnival Cruise Line sailing departing prior to December 20, 2020. The FCC may only be used toward the cruise fare of one (1) booking in the same currency in which the above voyage was originally paid and cannot be used for taxes, fees & port expenses, Carnival Vacation Protection, onboard charges or gratuities. The booking guest shall be responsible for payment of the difference between the amount of the FCC and the amount of the new booking. There is no refund or credit for unused portions of the FCC or for any cancellation penalties that may be assessed, and FCC will be forfeited if you choose to cancel. After you have booked your cruise, please use the link below to provide us with the new booking information so we can process your FCC.  http://www.carnival.com/request-forms/reimbursement-form.aspx. Any monies paid for Carnival Vacation Protection will be applied to a future booking in the form of a future cruise credit.



If you are affected by this and have a cruise booked with NexCruise please email at info@nexcruise.com or call 305-390-8266 for assistance.

Thank you.