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NCL Coronavirus Cancellation Policy Update

We are making temporary changes to our standard cancellation policy. This supersedes all previously announced changes and standard deposit and final payment schedules now apply. As this is a fluid situation, any amendments or reversals of these policies will be communicated to you as they occur.

For all new and existing individual and group bookings that embark from March 10, 2020 through and including September 30, 2020:

  • Guests can cancel up until 48 hours prior to vacation start date.  Cancelled reservations that occur prior to 48 hours to vacation date will receive a 100% future cruise credit (FCC) to be used for ANY Norwegian sailing embarking on or before December 31, 2022. 
    • Vacation start date includes any pre-hotel or Cruisetour packages booked through Norwegian.
    • FCC will include all components of the reservation that have been paid, including but not limited to: shore excursions, beverage and dining packages (including associated gratuities), service charges and air or transfers pre purchased through Norwegian.
    • Note any insurance purchased on existing bookings will not be included in the FCC amount

Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

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Royal Caribbean Coronavirus Temporary Cancellation Policy Update

To help our guests book and sail with confidence, we are introducing a temporary change to our cancellation guidelines which will allow for greater flexibility. All guests sailing on or before July 31, 2020 may now choose to cancel their reservation up to 48 hours prior to departure. Should a guest wish to cancel after their final payment deadline, a Future Cruise Credit (FCC) will be administered in the full amount of each guest’s applicable cancellation fees. FCC amounts will vary and are dependent upon the standard cancellation timeline. Guests can apply these credits to any future cruise of their choice departing on or before December 31, 2021.

Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

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Carnival Cruise Lines Coronavirus Cancellation Policy Update

For your clients who choose to keep their booking as currently scheduled for departures between March 6, 2020 and May 31, 2020, they will receive the following Onboard Credit (OBC) amounts:

  • $100 per cabin for 3 and 4 day cruises
  • $150 per cabin for 5 day cruises
  • $200 per cabin for 6 day and longer cruises

If your clients choose to continue to sail with us, we will automatically apply the onboard credit to their sail and sign. There is no need to call us.

For your clients booked on Carnival Radiance European itineraries, we are finalizing some itinerary changes and a special offer that we will be sharing in the next few days.

For your clients who booked prior to March 6, 2020, if they decide to change vacation plans, we will allow those booked on sailings between now and May 31, 2020 to move their booking to a new date and receive a Future Cruise Credit (FCC) in the amount of the non-refundable cancellation fee.

For your clients booked on sailings departing between March 9, 2020 and March 31, 2020 can move their booking to a future date up to 3 days before sailing. If the cruise departs between March 6, 2020 and March 8, 2020 call us at any time to take advantage of this offer.

For your clients booked on sailings departing between April 1, 2020 and May 31, 2020 can move their booking to a future date by March 31, 2020.

The FCC must be used for a sailing by March 31, 2021.


Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

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URGENT: Cuba Cruise Update – Royal Caribbean

Via www.royalcaribbean.com

Cuba Travel Policy Update – June 05, 2019 at 2:30 p.m. (EDT)

Effective immediately, the U.S. government has implemented new regulations that prohibits travel from the U.S. to Cuba by cruise ship. This change requires us to immediately replace all Cuban ports. For all 2019 sailings on both Majesty of the Seas and Empress of the Seas, we have secured alternative ports and we are in the process of communicating the new itineraries to our guests and travel partners. For these guests, they will have the option of remaining on their sailing with the new itinerary and receiving a 50% refund or they may cancel their cruise and receive a full refund.

For 2020 sailings on both Majesty and Empress of the Seas, we are working to secure alternative itineraries and expect to be able to communicate to our guests and travel partners within the next week.

We are sorry for this unexpected and sudden change to our guests’ upcoming vacations and appreciate their understanding.


If you have a Cuba cruise booked with NexCruise please call us ASAP at 305-390-8266 or email at info@nexcruise.com.

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URGENT: Cuba Cruise Update – Carnival Cruise Lines

Via Carnival.com

Cuba Update – 06/05/19 – 5:00 PM (EDT)

We want to provide you with important information regarding your upcoming trip to Havana, Cuba.
The U.S. government has imposed a series of new sanctions on Cuba prohibiting travel via cruise ship and rescinding certain categories of authorized travel, which previously allowed U.S. citizens to visit Cuba under the People-to-People program. Effective immediately, cruise ship travel is no longer allowed and we are required to cancel our visit to Havana. We have replaced our call to Havana with a replacement port to provide our guests with the best experience ashore.

We are in the process of notifying our guests of their new itineraries and their options, in the order of sailing date proximity. Mailings for sailings through the end of December 2019 are now in progress and include the following options:

• Remain on the sailing and receive a US$100.00, per person, onboard credit (no need to call us if you are continuing with your plans to sail with us)
• Move to another itinerary and receive a US$50.00, per person, onboard credit
• Cancel and receive a full refund

Guests who were booked to travel on a 2020 sailing that included Havana will have the opportunity to remain on the sailing, move to another itinerary (note: no onboard credit will be offered in either case) or cancel and receive a full refund. Mailings with itinerary details will be sent in the next 2-3 days.

Revised itineraries:

Carnival Paradise Sailings

Carnival Sensation Sailings

Carnival Sunrise Sailings

Carnival Sunshine Sailings

Carnival Victory Sailings

We sincerely apologize to our guests for this unexpected change and thank them for their understanding. We look forward to welcoming them onboard a Carnival cruise in the near future.


If you have a booking with NexCruise, please call us at 305-390-8266 or email at info@nexcruise.com.

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Fathom Dominican Republic Cruise on Sep 25 for only $249 per person!

Book a balcony on Fathom’s Dominican Republic Cruise for only $249 per person! This is an unbelievable deal to cruise and make a difference!

Fathom-DR-09252016

Fathom-DR-SampleItinerary-09252016

For more information regarding this cruise and the ship you can click here > https://www.fathom.org/experience-your-journey/

To book your cruise please call 305-390-8266 or 888-543-1193 or send an email to info@nexcruise.com.


Please note that rates can change at anytime.  Offer is capacity controlled and may be closed at any time without prior notice.

Price rate above is based on double occupancy.