Royal Caribbean Announces Global Suspension Of Cruising

At Royal Caribbean International, the safety and well-being of our guests and crew are always our top priorities. On March 13th, we made the decision to voluntarily suspend our sailings departing from US ports, and later on March 14th we decided to also suspend operations for the remainder of our sailings worldwide. Then on March 24th, we extended our voluntary suspension until May 11th, 2020. Now, after consulting with our partners at Cruise Lines International Association and in conjunction with the CDC, our global suspension has been extended – all sailings departing on and before June 11th, 2020 will be cancelled.

While our goal was to resume operations for most of our ships on May 12th, 2020, we will now resume our operation June 12th for the majority of our fleet. (Canadian ports will remain closed until July 1, 2020, due to port closures.)

You can view the entire news release here… https://www.royalcaribbean.com/cruise-ships/itinerary-updates.

If you have a reservation with us that is affected, please contact us.

We are making temporary changes to our standard cancellation policy. This supersedes all previously announced changes and standard deposit and final payment schedules now apply. As this is a fluid situation, any amendments or reversals of these policies will be communicated to you as they occur.

For all new and existing individual and group bookings that embark from March 10, 2020 through and including September 30, 2020:

• Guests can cancel up until 48 hours prior to vacation start date.  Cancelled reservations that occur prior to 48 hours to vacation date will receive a 100% future cruise credit (FCC) to be used for ANY Norwegian sailing embarking on or before December 31, 2022. 
  • Vacation start date includes any pre-hotel or Cruisetour packages booked through Norwegian.
  • FCC will include all components of the reservation that have been paid, including but not limited to: shore excursions, beverage and dining packages (including associated gratuities), service charges and air or transfers pre purchased through Norwegian.
  • Note any insurance purchased on existing bookings will not be included in the FCC amount
    

Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

To help our guests book and sail with confidence, we are introducing a temporary change to our cancellation guidelines which will allow for greater flexibility. All guests sailing on or before July 31, 2020 may now choose to cancel their reservation up to 48 hours prior to departure. Should a guest wish to cancel after their final payment deadline, a Future Cruise Credit (FCC) will be administered in the full amount of each guest’s applicable cancellation fees. FCC amounts will vary and are dependent upon the standard cancellation timeline. Guests can apply these credits to any future cruise of their choice departing on or before December 31, 2021.

Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

For your clients who choose to keep their booking as currently scheduled for departures between March 6, 2020 and May 31, 2020, they will receive the following Onboard Credit (OBC) amounts:

• $100 per cabin for 3 and 4 day cruises
• $150 per cabin for 5 day cruises
• $200 per cabin for 6 day and longer cruises

If your clients choose to continue to sail with us, we will automatically apply the onboard credit to their sail and sign. There is no need to call us.

For your clients booked on Carnival Radiance European itineraries, we are finalizing some itinerary changes and a special offer that we will be sharing in the next few days.

For your clients who booked prior to March 6, 2020, if they decide to change vacation plans, we will allow those booked on sailings between now and May 31, 2020 to move their booking to a new date and receive a Future Cruise Credit (FCC) in the amount of the non-refundable cancellation fee.

For your clients booked on sailings departing between March 9, 2020 and March 31, 2020 can move their booking to a future date up to 3 days before sailing. If the cruise departs between March 6, 2020 and March 8, 2020 call us at any time to take advantage of this offer.

For your clients booked on sailings departing between April 1, 2020 and May 31, 2020 can move their booking to a future date by March 31, 2020.

The FCC must be used for a sailing by March 31, 2021.


Please call us at 305-390-8266 or email at info@nexcruise.com for more info.