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Carnival Cruise Lines Coronavirus Cancellation Policy Update

For your clients who choose to keep their booking as currently scheduled for departures between March 6, 2020 and May 31, 2020, they will receive the following Onboard Credit (OBC) amounts:

  • $100 per cabin for 3 and 4 day cruises
  • $150 per cabin for 5 day cruises
  • $200 per cabin for 6 day and longer cruises

If your clients choose to continue to sail with us, we will automatically apply the onboard credit to their sail and sign. There is no need to call us.

For your clients booked on Carnival Radiance European itineraries, we are finalizing some itinerary changes and a special offer that we will be sharing in the next few days.

For your clients who booked prior to March 6, 2020, if they decide to change vacation plans, we will allow those booked on sailings between now and May 31, 2020 to move their booking to a new date and receive a Future Cruise Credit (FCC) in the amount of the non-refundable cancellation fee.

For your clients booked on sailings departing between March 9, 2020 and March 31, 2020 can move their booking to a future date up to 3 days before sailing. If the cruise departs between March 6, 2020 and March 8, 2020 call us at any time to take advantage of this offer.

For your clients booked on sailings departing between April 1, 2020 and May 31, 2020 can move their booking to a future date by March 31, 2020.

The FCC must be used for a sailing by March 31, 2021.


Please call us at 305-390-8266 or email at info@nexcruise.com for more info.

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